What Kirkland Drivers Say About Our Shop

Skilled, honest and detailed. I had something unexpected come to light, old worn out brake calipers, and they communicated with me before proceeding, provided options, and even gave me their honest thoughts. I got my car back in great shape and I have full confidence in the work that was done.

After calling three other shops in town, I found Totem Lake Auto Care for a brake job: rotors, brake lines, the works. Caleb was the only one who was upfront about parts and labor costs from the start. This is exactly the kind of shop you tell your friends and family about.

Caleb's team helped me understand what we needed to do now for safety and where we could hold off. We did brakes and power steering repairs and decided to wait on the rest. We feel good about having a team help us keep our vehicles running well in a cost-effective manner.

I had taken my car to another garage twice for issues with my heat and air conditioning. The mechanics at Totem Lake Auto Care quickly diagnosed and repaired the problem. Thank you Caleb and crew!

Came here because my check engine light came on. I got it diagnosed, had an appointment booked for the next day, and had my car back within a few hours. Everyone there is easy to talk to and they helped me get a game plan for other issues I wanted fixed.

Very communicative. I felt like they were honest with me when presenting the issues with my car. We discussed a plan of things to fix based on urgency, which they helped put together. They stuck to their timeline and I am very happy with the cost and the result.

Fantastic experience with Caleb and the crew. We have all our cars serviced at Totem Lake. They are honest about the issues, fair in pricing, and get the cars out when they promise. We will only bring our cars to Caleb!

Far and away the best auto care I've ever been to. It's great to have people you can trust work on your car.

I took my Toyota RAV4 in for its 100k service. Caleb gave me an estimate up front, they called with what they found, and they went above and beyond. Caleb and the team are competent, experienced, and the nicest people to work with.

Totem Lake Auto Care is awesome. Caleb figured out a stalling issue other shops could not solve and suggested a sensor replacement. Months later my car is still running great, and I will be back for sure.

My Camry just had its 300,000 mile service here, and I already plan to bring it back for the 400,000 mile service. They keep my car running strong for the long haul.

The guys at Totem Lake Auto are great. They went out of their way to help me get home after I dropped off my car, and it is running great now. I will be bringing my other car in soon.

My old Land Cruiser was misfiring. Caleb diagnosed that a spark plug had backed out and chose not to charge me to fix it. I have not met many people in this business as honest as Caleb.